Clocked Out but Still Working: When Unpaid Time Breaks the Law
It is 9:58 on a Friday night. The last customer is gone, the floor still needs mopping, and the register still needs counting. Your manager looks at the schedule and says, “We’re over on labor. Clock out now, then finish closing.” So you punch out at 10:00 and walk out the door at 10:35. Thirty-five minutes of your work just left the record. A 1938 statute, Labor Department regulations, and a short line of Supreme Court cases decide whether that time has to be paid. Here is what counts as work, what an employer may leave unpaid, how six states add to the federal rule, and what to do when hours are missing from your check.Can Your Boss Make You Work Off the Clock? The Short Answer
Off-the-Clock Work, Situation by Situation
Small, regular amounts count. An employer may not arbitrarily fail to count “any part, however small, of the employee’s fixed or regular working time” (29 CFR § 785.47). The regulation cites a court decision holding that 10 minutes a day was not too small to pay.
So if the system subtracts 30 minutes and you worked through it, that half hour is hours worked. Whether you must be given a break at all is covered in our guide to breaks on an 8-hour shift.
The federal de minimisDe minimis: Latin for “about trifles.” A few irregular seconds or minutes that cannot practically be recorded may go uncounted under the federal rule. Regular, measurable time may not. rule does let an employer disregard uncertain periods “of a few seconds or minutes duration” that cannot practically be recorded (29 CFR § 785.47). A one-word reply to a text may fall inside it. Twenty minutes of customer messages every night does not, so report that time in writing.
One federal limit: in Integrity Staffing Solutions v. Busk (2014), a unanimous Supreme Court held that warehouse workers were not owed FLSA pay for post-shift anti-theft screenings, which the workers said took roughly 25 minutes a day. The screenings were not “integral and indispensable” to the work they were hired to do.
“Not approved” is not a defense to paying for time already worked. An employer may require approval before overtime, but it may not let the work happen and keep the benefit: “The mere promulgation of a rule against such work is not enough” (29 CFR § 785.13).
- California — An employee may sue for unpaid minimum wage or overtime “notwithstanding any agreement to work for a lesser wage” (Cal. Lab. Code § 1194). The state supreme court has held that the federal de minimis rule does not excuse regular off-the-clock minutes (Troester v. Starbucks Corp., 2018). The Labor Commissioner lists a three-year deadline for these claims.
- New York — An underpaid employee can recover the underpayment plus an equal amount in liquidated damages, and has six years to sue (N.Y. Lab. Law § 663).
- Illinois — A complaint to the state Department of Labor must be filed within one year after the wages were due (820 ILCS 115/11). Damages are 5% of the underpayment for each month it stays unpaid (820 ILCS 115/14).
- Washington — An employee can file a wage complaint with the Department of Labor and Industries, which may not investigate a violation that occurred more than three years before the complaint was filed (RCW 49.48.083).
- Texas — A wage claim with the Texas Workforce Commission must be filed no later than the 180th day after the wages were due (Tex. Lab. Code § 61.051).
- Florida — For unpaid state minimum wage, you must first notify the employer in writing, and the employer has 15 calendar days to pay or resolve the claim before a lawsuit (Fla. Stat. § 448.110). The deadline to sue is four years, or five for a willful violation (Fla. Stat. § 95.11).
What to Say When You’re Asked to Work Off the Clock
“I’m glad to finish closing. I’ll stay clocked in until it’s done so my hours are accurate.”
2. If the manager insists:“Understood. I’ll note the time I actually finish and send it to you so payroll can correct it.” Then finish the task. Don’t argue on the floor and don’t walk out mid-shift.
3. The same day, by text or email, so there is a record:“Hi [name] — on [date] I clocked out at 10:00 p.m. as you asked and finished closing at 10:35 p.m. Please add those 35 minutes to my hours for this pay period. Thank you.”
4. If nothing changes after a written request:Stop asking the same person. Keep your records, tell a parent or another adult you trust, and take the claim to the Wage and Hour Division or your state labor agency.
Record true times only. Never adjust your own time card to “make up” for missing minutes — report the real times and let payroll correct them.- Keep your own time log. Every shift, the same day, write the date, when you clocked in and out, when you actually started and stopped working, what you did, and who told you to do it.
- Save texts and schedules. Keep photos of posted schedules, messages from managers, screenshots of your timekeeping app, and every pay stub. Do not take confidential company files.
- Ask in writing. Use the script above. If your manager does not fix it, send the same request to payroll or the owner.
- File a claim. Call the Wage and Hour Division at 1-866-487-9243 or use its complaint page. The Division says, “All services are free and confidential, whether you are documented or not.” Have ready the company’s name, location, and phone number, a manager’s name, the type of work you did, and how and when you were paid. Your state labor agency takes wage claims too.
- Watch the deadlines. A federal claim must be started within two years, or three for a willful violation (29 U.S.C. § 255(a)), and the Division asks workers to file as soon as possible. State deadlines can be shorter: 180 days for a Texas Workforce Commission claim, one year for an Illinois Department of Labor complaint.
- Report retaliation. If you are fired or punished after you file, tell the agency handling your claim right away.
Off-the-Clock Work: What an Employer Can vs. Can’t Do
✓ AN EMPLOYER CAN
- Require approval before overtime, and schedule to avoid it
- Leave a real meal period unpaid — ordinarily 30 minutes or more, with you completely relieved from duty
- Under the federal rule, round clock times to the nearest 5 minutes, tenth of an hour, or quarter hour, if it evens out over time (29 CFR § 785.48(b))
- Not pay for time when you arrive early by choice and do no work
- Under the federal rule, disregard a few irregular seconds or minutes that cannot practically be recorded
✗ AN EMPLOYER CAN’T
- Tell you to clock out and keep working
- Know you are working unpaid and look the other way
- Use a “no unapproved overtime” rule to avoid paying for hours already worked
- Deduct a meal break you worked through
- Drop regular working time from the record because it is short
- Fire or punish you because you filed a wage complaint (29 U.S.C. § 215(a)(3))
Off-the-Clock Work Myths, Corrected
Off-the-Clock Work Questions People Actually Ask
Tap a question to open it.Is it illegal to work off the clock?
Do I have to be paid if my boss tells me to come in 15 minutes early?
Does my employer have to pay me for answering work texts after my shift?
Can my employer automatically deduct a lunch break I didn’t take?
How far back can I claim unpaid off-the-clock wages?
How much can I recover for unpaid off-the-clock work?
Can I be fired for reporting off-the-clock work?
How do I prove off-the-clock work if the time clock says I had left?
Wage and Hour Law: Key Terms, Explained
The Law Behind Off-the-Clock Pay
These statutes, regulations, and cases do not have their own LawJustic case files. Each is linked in Sources.Off-the-Clock Law That’s Still Moving
- The de minimis divide — federal regulations allow a few irregular minutes to go uncounted; California rejected that rule for regular off-the-clock work. Troester left open whether some tasks are too brief or irregular to require pay.
- “Gap time” — whether the FLSA itself reaches unpaid hours when your weekly pay still averages the minimum wage. The Second Circuit said no in Lundy and declined to follow the Labor Department’s reading in 29 CFR § 778.315.
- End-of-shift time — Busk interprets the federal statute only. Whether a state’s wage law counts security-screening time is a separate, state-by-state question.
The Bottom Line on Whether Your Boss Can Make You Work Off the Clock
If you are an hourly employee, time your employer asks for or knowingly allows is work, and work has to be counted. A rule on the wall, a tight labor budget, or your own willingness to help does not change that. So keep your own log, save the texts and schedules, ask for corrections in writing, and file with the Wage and Hour Division or your state agency before the deadline runs. The clock is your employer’s record. The hours are yours. Now you know.Sources
Primary sources:- 29 U.S.C. § 203 — FLSA definitions, including “employ” in subsection (g) — law.cornell.edu
- 29 U.S.C. § 206 — minimum wage — law.cornell.edu
- 29 U.S.C. § 207 — overtime after 40 hours — law.cornell.edu
- 29 U.S.C. § 211 — the employer’s duty to keep records, subsection (c) — law.cornell.edu
- 29 U.S.C. § 213 — exemptions — law.cornell.edu
- 29 U.S.C. § 215 — prohibited acts, including retaliation in subsection (a)(3) — law.cornell.edu
- 29 U.S.C. § 216 — back wages, liquidated damages, and attorney’s fees — law.cornell.edu
- 29 U.S.C. § 218 — relation to state and local laws — law.cornell.edu
- 29 U.S.C. § 255 — the two-year and three-year deadlines — law.cornell.edu
- 29 U.S.C. § 260 — the good-faith defense to liquidated damages — law.cornell.edu
- 29 CFR § 785.11 — work not requested but suffered or permitted — law.cornell.edu
- 29 CFR § 785.12 — work away from the premises or at home — law.cornell.edu
- 29 CFR § 785.13 — duty of management — law.cornell.edu
- 29 CFR § 785.15 — on-duty waiting time — law.cornell.edu
- 29 CFR § 785.16 — off-duty time — law.cornell.edu
- 29 CFR § 785.19 — meal periods — law.cornell.edu
- 29 CFR § 785.47 — de minimis time — law.cornell.edu
- 29 CFR § 785.48 — time clocks and rounding — law.cornell.edu
- 29 CFR § 778.315 — payment for all hours worked in overtime weeks — law.cornell.edu
- 29 CFR § 516.2 — payroll and time records employers must keep — law.cornell.edu
- Anderson v. Mt. Clemens Pottery Co., 328 U.S. 680 (1946) — supreme.justia.com
- Integrity Staffing Solutions, Inc. v. Busk, 574 U.S. 27 (2014) — supreme.justia.com
- Tyson Foods, Inc. v. Bouaphakeo, 577 U.S. 442 (2016) — supreme.justia.com
- Lundy v. Catholic Health System of Long Island (2d Cir. Mar. 1, 2013) — law.justia.com
- Troester v. Starbucks Corp. (Cal. July 26, 2018) — law.justia.com
- Wage and Hour Division Fact Sheet #22 — hours worked under the FLSA — dol.gov
- Wage and Hour Division Fact Sheet #21 — recordkeeping — dol.gov
- Wage and Hour Division Fact Sheet #17A — the executive, administrative, and professional exemptions — dol.gov
- 29 CFR § 541.600 — the salary level for the exemptions — ecfr.gov
- Wage and Hour Division Fact Sheet #14 — who the FLSA covers — dol.gov
- Wage and Hour Division Field Assistance Bulletin No. 2025-3 — liquidated damages in administrative settlements (June 27, 2025) — dol.gov
- Wage and Hour Division — how to file a complaint — dol.gov
- Wage and Hour Division — information you need to file a complaint — dol.gov
- Wage and Hour Division — frequently asked questions for workers — dol.gov
- U.S. Department of Labor — list of state labor offices — dol.gov
- California Labor Code § 1194 — california.public.law
- California Labor Commissioner — how to file a wage claim — dir.ca.gov
- New York Labor Law § 663 — nysenate.gov
- Illinois Wage Payment and Collection Act, 820 ILCS 115 — law.justia.com
- Revised Code of Washington § 49.48.083 — wage complaints — app.leg.wa.gov
- Texas Labor Code § 61.051 — filing a wage claim — texas.public.law
- Florida Statutes § 448.110 — Florida Minimum Wage Act — leg.state.fl.us
- Florida Statutes § 95.11 — limitation periods — leg.state.fl.us
LawJustic is for educational purposes only and does not provide legal advice. Wage and hour law varies by state, by job, and by the facts, and deadlines can be short. If you believe you are owed wages, contact the U.S. Department of Labor’s Wage and Hour Division, your state labor agency, or a licensed employment attorney. Last reviewed: October 2026.